Ticket prices by visitor
The tickets page lists one price per visitor type, each including a €1.00 booking fee (checked 12 October 2026):
| Visitor | Price |
|---|---|
| Adult | €16.50 |
| Ages 10–17 | €7.00 |
| Ages 0–9 | €1.00 |
| Museumkaart or ICOM Card | €1.00 |
| European Youth Card (EYC) | €7.00 |
| I amsterdam Card or student card | No discount |
Every ticket is for a specific date and start time, including the €1 ones. Museumkaart holders still have to book online and can show either the digital card in the Museumkaart app or the physical pass. The tickets page says payment is by bank or credit card only.
Example totals at these prices:
- Couple, two adults: €33.00 for the museum visit, or €47.00 with the introductory programme.
- Two adults with children aged 15 and 12: €47.00, or €75.00 if all four add the programme.
- Two Museumkaart holders: €2.00 in booking fees.
When tickets are released
Both the tickets page and the choose-your-ticket page say new tickets are released every Tuesday at 10:00 for a visit six weeks later. The pages write "CEST"; read that as 10:00 Amsterdam time, which is CET in winter.
The pages do not spell out whether one Tuesday release covers a single date or a whole week of dates six weeks out, so treat your six-week Tuesday as the target and check the release before that one too. The FAQ says tickets "sell out very fast".
If your date is sold out
The museum is direct about this. The choose-your-ticket page says there is no waiting list, and the FAQ says that if no tickets are left on the selected date, it is sold out. There is also no ticket sale at the museum.
That leaves three realistic moves:
- Move the date. If your trip has flexible days, the next Tuesday release opens another batch six weeks out.
- Wait for your Tuesday. If your dates are more than six weeks away, their release has not happened yet, so an empty calendar is not a sell-out.
- See it another way. The museum publishes a video tour of the Anne Frank House in 14 short episodes on YouTube, guided by a virtual Anne Frank and made for people who cannot visit.
Once bought, tickets cannot be exchanged, rescheduled or refunded, according to the tickets and choose-your-ticket pages, and the FAQ adds that there are no refunds even for circumstances beyond your control such as public transport problems. Book a start time that leaves a buffer after any train or flight.
Museum visit or introductory programme
The standard ticket covers the Secret Annex and the exhibition, with an audio tour included. A visit takes about an hour on average, and you book a start time but can stay as long as you like.
The second option adds a 30-minute introductory programme in English on Anne Frank's history, the Second World War and the persecution of Jews, before the museum visit. It costs €7.00 extra per ticket and the museum rates it suitable for ages 10 and up (choose-your-ticket page, checked 12 October 2026). It suits first-time visitors and teenagers who know little of the background; people who have read the diary can skip it and save €14 per couple.
Age advice for families
The visiting with children page says the museum keeps a minimum age of 10 and is not suitable for younger children, although parents must judge whether their children are ready. Children under 12 must be accompanied by an adult under the visitor terms.
Entrance, bags and hours
The museum entrance is at Westermarkt 20, around the corner from the house itself at Prinsengracht 263-267, according to the practical information page. It is about a 20-minute walk from Amsterdam Centraal. From 15 February 2025 to February 2028 no tram runs to the Westermarkt stop; trams go to Dam Square, about a 10-minute walk away. Our guide to GVB fares and paying by bank card covers that tram ride.
Bags are the most common snag:
- Only bags smaller than an A4 sheet of paper go inside.
- The free cloakroom takes coats, buggies, umbrellas and bags that are not large; using it is mandatory for anything bigger than A4.
- Large bags, backpacks and suitcases cannot be stored. The FAQ says to leave them elsewhere, such as at your hotel or Amsterdam Centraal.
- No food, drink or animals inside the complex, and no photography or filming.
Opening hours are daily 9:00 to 22:00. The tickets page lists shorter days on 27 April, 4 May, 25 and 31 December (9:00–17:00), 1 January (12:00–22:00) and 7 November 2026 (9:00–18:30) (checked 12 October 2026).
If you are timing several fixed slots on one trip, the Rijksmuseum tickets and time slots and Het Scheepvaartmuseum tickets and hours guides explain how those two book. A late Anne Frank slot pairs well with an evening boat; see Amsterdam canal cruises compared.