Staffed left-luggage at the main stations

The Excess Baggage Company operates the staffed left-luggage counters at London's principal termini, including King's Cross/St Pancras, Paddington, Euston, Liverpool Street, Waterloo, London Bridge, and Victoria, according to Visit London's official guidance and the operator's own site. Hours vary by station — Euston's counter, for example, runs 07:00 to 23:00 daily — so confirm the hours for the specific station you are using rather than assuming they match another terminus.

Every bag goes through security screening before storage. The operator states its facilities run "24-hour CCTV & full X-ray screening of all items," which matters if you are travelling with anything that could raise a flag at a screening point — the same practical rules that apply at airport security tend to apply here.

Pricing at staffed counters is set per bag and typically scales with how long you keep it, but the operator does not publish a fixed daily rate on its general pages — confirm the current price for your specific station when you book or drop off, since it can differ between locations.

App-booked storage networks

A newer alternative uses networks like Stasher and Radical Storage, which partner with local shops, cafes, and hotels across the city rather than operating their own counters. You book a specific location online, drop the bag off during that shop's opening hours, and collect it later — Stasher's own site states a starting rate of GBP 1.49 per bag per day with no bag size or weight limit, and describes coverage of dozens of points across London with some locations open 24/7.

This model trades the guaranteed presence of a staffed counter for far wider geographic coverage — useful if you want to leave a bag near where you are actually spending the day rather than travelling back to a specific station. Read the cancellation and insurance terms on the specific booking before you rely on it, since coverage and refund policies differ by provider and by location.

The table below compares the three main options by what actually decides which one fits your situation.

Option Best for Trade-off
Staffed station counter Storing a bag right where you arrive or depart by train Fixed hours; confirm current price when you book
App-booked shop network Storing near where you plan to spend the day, or need 24/7 access Coverage and hours vary by individual partner location
Hotel storage Guests with a short gap before check-in or after checkout Free at many hotels, but a courtesy, not a guaranteed service

Hotel storage on a checkout day

If you have already checked out but your flight or train is hours away, ask the front desk to hold your bag rather than paying for external storage — many London hotels will do this for a few hours at no charge as a standard courtesy to departing guests. This is not a universal right, so confirm with reception directly rather than assuming every property offers it, and ask specifically whether there is a cutoff time after which they expect you to have collected the bag.

Size, weight, and what gets turned away

Size and weight limits are set by the individual operator or specific locker/partner, not by a single London-wide rule, so check the booking page or ask the counter staff for the specific location you plan to use. App-network partners built around small shop counters, rather than lockers, are often more flexible with oversized bags — since a person is physically storing the item rather than fitting it into a fixed locker — but confirm this with the specific location before you arrive with something unusually large.

Before you leave your bag anywhere

Photograph your bag and any valuables inside before handing it over, keep your receipt or booking confirmation until you collect it, and avoid packing anything irreplaceable in a bag you plan to store rather than carry. This guide does not cover left-luggage at London's airports, which follow separate rules and providers from the city-centre stations and shop networks covered here — check the specific airport's own left-luggage page before you fly.