Ticket prices
The palace's visit and tickets page and its Dutch visit page list these prices, all including the audio tour:
| Visitor | Price |
|---|---|
| Adult | €13.50 |
| Student or CJP/CKV card holder | €9 |
| Aged 17 and under | Free |
| Museumkaart, Stadspas or ICOM card | Free |
A couple pays €27; two parents with two children under 18 also pay €27, because the children are free. The accessibility page and the visitor information page add that one carer per disabled visitor enters free.
Museumkaart holders show the card on entry; the visitor information page says the card is scanned at the door but not sold at the palace desk. Under the visitor conditions, anyone claiming a discount or free entry without proof pays the full price. Our Museumkaart guide explains the visit limit on the temporary card sold to tourists.
The pages we read do not mention the I amsterdam City Card. If you hold one, ask at the desk rather than assume it is accepted.
Buying a ticket
You can buy at the ticket desk or online, up to 15 tickets per purchase. The desk accepts only debit and credit cards, not cash. Online tickets cannot be refunded, and the visitor conditions add that no refund is due if opening hours change.
The palace's own pages differ on dating. The visitor conditions say an individual e-ticket is valid for one year and admits one person once, while the visitor information page calls the ticket your proof of reservation, showing the date and time of your visit. Treat your ticket as booked for the date you choose. The bigger planning risk is the opening calendar.

When the palace is open
The palace is still used for royal occasions, and its visitor information warns that it may be closed for a royal reception. It says it opens to the public on more than 230 days in 2026, daily from 10:00, and that opening days and times are subject to change. Its calendar shows open days up to six months ahead.
When we checked, the top of the palace pages announced an open period from 1 October to 11 November 2026, but the calendar itself did not load, so we could not see which days are open after 11 November. The visitor conditions state that the palace can close at short notice for official occasions, or change hours for reasons of the Royal House or State.
The palace pages give an opening time but no closing time. The I amsterdam listing run by the city's official marketing organisation gives 10:00 to 17:00 every day except during official events. Plan to arrive by about 15:30: the visitor information page says a visit takes about an hour on average.
What you see and the audio tour
The visitor information page lists the main-floor rooms, including the Citizens' Hall, the Throne Room, the Balcony Chamber and the Mozes Hall, plus the Tribunal on the ground floor. Exhibitions do not close the rest of the palace.
The multimedia audio tour is free and available in Dutch, English, German, French, Spanish, Italian, Chinese and Russian, subject to availability. It cannot be reserved. The price list notes that the audio tour is included for children too. Free printed guidebooks for deaf or hard-of-hearing visitors are available at the desk in English, German, French, Spanish and Italian.
The things to do page describes the current October Drawing Month, running 1 October to 11 November, when visitors can sketch among the palace sculptures with a drawing guide and pencils from the audio desk, subject to availability.
Getting there
The palace is on Dam Square. The contact page gives these routes:
- Tram: any tram from Amsterdam Centraal towards the centre, to the Dam stop.
- Metro: line 52 from Centraal or Amsterdam Zuid to Rokin.
- On foot: about 10 minutes from Centraal, straight down Damrak.
For paying on trams and the metro, see our GVB fares guide. Arriving from the airport, our Schiphol transfer guide covers the train to Centraal.

Bags and accessibility
Only small handbags up to 30 × 30 × 15 cm may go inside. Larger bags, umbrellas, scooter helmets and child carriers worn on the back go to the free cloakroom. On prams the palace contradicts itself: the visitor information page says prams are allowed inside, while the visitor conditions list baby carriages and strollers among items to hand in. Expect to be asked at the door. Large backpacks and wheeled suitcases cannot be left at the palace at all, so use a locker elsewhere in the centre first. Food, drinks and animals other than guide dogs are not allowed.
If the palace is closed on your day
Closures for official events are part of the palace's role, and tickets are not refunded if hours change. If it is shut and you want another historic interior that day, read our Anne Frank House guide first, because its tickets need planning well ahead. If the palace closes on a day you hold a ticket for, ask the palace by email whether it can be used on another open day, since its pages differ on whether individual tickets are dated.
